The option with the cleanest ad is not automatically the cleanest outcome. Start with cash flow, payment status, total cost, and the reason the balance exists.
When Chloe would consider it
Use this map before applying for anything. It helps separate tools that refinance debt, programs that restructure payments, and strategies that change behavior without opening a new account.
Elena · Steady income + expensive revolving debt
Income$4,950 monthly take-home
Fixed costs$3,120 monthly
Debt$21,800 across three cards
Payment patternNever late; 46% utilization
The honest readElena has the stability to compare total payoff cost. A lower payment is useful only if the new term does not quietly increase total interest.
When Chloe would pause
Pause when a company promises guaranteed savings, asks you to stop paying creditors without explaining the consequences, or hides fees and payoff timing behind one smaller monthly number.
TighterWallet may eventually earn money from selected partners. Chloe’s editorial rule is simple: the non-partner option still belongs in the comparison when it could fit better.
Three questions before you move
- List every balance, APR, minimum, and status
- Compare total dollars—not only the payment
- Include counseling and direct creditor help in the first comparison
This guide is educational, not individualized financial, legal, tax, or credit advice. Product availability and terms change.